About the First Visit Process and Fees

This page provides detailed information about the general flow of your visit and costs for first-time patients visiting SACHI Dental Clinic (hereinafter referred to as “our clinic”).

When visiting a dental clinic for the first time, you may have many concerns about how the examination will proceed and how much it will cost. Our clinic strives to provide thorough counseling and clear explanations so that patients can receive treatment with peace of mind. If you have any questions, please don’t hesitate to ask our staff.

1. First Visit Appointment: For Smooth Treatment

Our clinic operates on an appointment system to ensure smooth guidance without keeping patients waiting. First-time patients are requested to make advance reservations by phone or through the reservation form on our website.

Phone Reservations

We accept phone reservations during our clinic hours.

• Phone Number: 03-6435-4795
• Clinic Hours: Weekdays 9:30-18:30 (last reception at 18:00), Saturdays 9:30-17:00 (last reception at 16:30)

Please inform us of your preferred visit date and time, symptoms, and other requests over the phone. Our staff will provide courteous guidance.

Online Reservations

Reservations are available 24/7 through the reservation form on our clinic website. Select your preferred date and time from the calendar and enter the required information. A confirmation email will be automatically sent upon reservation completion.

Online reservations here:
https://sachi-dent.com/en/appointment/

Reservation Considerations

• Symptom Communication: Please briefly describe your current symptoms and affected areas (e.g., tooth pain, lost filling, bleeding gums). Advance information helps us prepare for more appropriate treatment.
• Insurance Coverage Confirmation: If you wish to use insurance coverage, please inform us during reservation that you have a My Number card or health insurance card.
• Preferred Time Preparation: Due to scheduling constraints, we may not accommodate your preferred time. Please consider second and third choice times when making reservations.
• Access Confirmation: First-time patients should confirm our location and access methods in advance. Please refer to the “Access” page on our website. Our clinic is easily accessible from Toei Mita Line “Mita” Station, Toei Oedo/Asakusa Lines “Daimon” Station, JR “Hamamatsucho” and “Tamachi” Stations, and Toei Asakusa Line “Shibakoen” Station.

2. Arrival and Reception: Guidance for Your Visit Day

Please come to our clinic on your scheduled appointment day.

As we have medical questionnaire forms to complete, please arrive approximately 10 minutes early.

Items to Bring

• My Number Card or Health Insurance Card (Required): Please bring your health insurance card if you wish to use insurance coverage.
• Medical Certificate (if applicable): If you have a medical certificate, please present it at reception.
• Medication Notebook (if applicable): If you’re taking medications, please present your medication notebook for accurate treatment.
• Referral Letter (if applicable): If you have a referral letter from another medical institution, please submit it at reception.
• Patient Card (for return visits): Patients who have visited our clinic before should bring their patient card, or install our patient card app for smoother reservations.

Reception

Upon arrival, please provide your name at reception and present your health insurance card. We’ll then provide you with a medical questionnaire to complete in the waiting room.

Medical Questionnaire

The questionnaire includes important information about current symptoms, past treatment history, allergies, and current medications. Accurate information leads to appropriate treatment, so please provide detailed responses.

Waiting Room

After submitting your questionnaire, please wait in the waiting room until your name is called. Please relax during this time.

First Visit Reception Notes

• Punctuality Request: Our clinic operates on an appointment system. Late arrivals may result in insufficient treatment time, so please arrive with time to spare.
• To minimize impact on other scheduled patients and provide quality treatment within limited time, we may not accommodate patients who are more than 5 minutes late. Please contact us if you’ll be delayed.
• Question Support: Our reception staff strives to address patient concerns and questions courteously. Please don’t hesitate to ask about anything unclear.

3. First Visit Counseling: Understanding Patient Concerns and Wishes

When your name is called, we’ll guide you to the treatment room where the attending dentist and dental hygienist will carefully listen to your concerns.

Counseling Content

• Questionnaire Review: We’ll review your completed questionnaire to confirm current symptoms and medical history in detail.
• Oral Examination: The dentist will examine your mouth to assess the condition of your teeth and gums.
• Concern Assessment: We’ll conduct detailed interviews about your current problems and desired treatments.
• Treatment Plan Proposal: Based on your current oral condition and examination results like X-rays, we’ll explain possible treatment methods clearly.
• Cost Estimation: We’ll explain estimated costs according to treatment content as much as possible.

Important Counseling Matters

• Accurate Information: Accurate information from patients is essential for appropriate treatment. Please share any concerns, even minor ones like pain or discomfort.
• Question Encouragement: We recommend resolving doubts and concerns at this stage. Our dentists will sincerely answer your questions.
• Treatment Plan Confirmation: We’ll begin treatment only after you fully understand and agree to the treatment plan and costs.

4. Examination: Precise Assessment of Oral Condition

Along with counseling, we’ll conduct various examinations as needed to understand detailed oral conditions.

Common Examination Items

• X-ray Imaging: We take X-rays to examine teeth and jaw bone conditions in detail. This is important for understanding cavity progression and periodontal disease severity.
• Periodontal Pocket Examination: We measure the depth of grooves between teeth and gums (periodontal pockets) to assess periodontal disease progression. Specialized instruments are used with minimal discomfort.
• Intraoral Photography: We photograph the inside of your mouth with specialized cameras for record keeping and treatment comparison purposes.
• Cavity Examination: We examine for cavities and their progression using specialized instruments and lasers.
• Bite Examination: We check your bite condition and assess for any problems.

Based on these examination results, our dentists comprehensively diagnose your oral condition and develop optimal treatment plans.

5. Treatment Plan Explanation and Consent: Collaborative Treatment

Based on examination results, our dentists will explain specific treatment plans.

Treatment Plan Explanation Content

• Current Oral Condition: Based on examination results, we’ll explain the presence and progression of cavities and periodontal disease in detail.
• Required Treatment: We’ll propose what treatments are needed and specific treatment methods.
• Treatment Duration: We’ll explain estimated treatment timeframes.
• Treatment Costs: We’ll explain estimated treatment costs and anticipated expenses.

Important Treatment Plan Matters

• Complete Understanding: We’ll explain treatment content and costs in easy-to-understand terms for complete patient comprehension. Please ask questions freely.
• Option Presentation: We may propose multiple treatment methods when applicable. We’ll explain each method’s advantages and disadvantages so you can choose the most suitable treatment.
• Informed Consent: Our clinic emphasizes “informed consent,” beginning treatment only after patient agreement. Depending on content, we may request signature on consent forms.

6. First Visit Costs: Detailed Cost Information

First visit costs vary depending on examination and treatment content, but with 30% health insurance coverage, costs typically range from 3,000 to 5,000 yen.

Cost Supplementary Information

• Insurance vs. Self-Pay Treatment: Dental treatment includes insurance-covered treatments and self-pay treatments with full patient responsibility. Self-pay treatments may incur higher costs.
• Treatment-Based Variation: The above are estimates only. Costs may vary based on treatment content.
• Our Clinic’s Costs: Costs vary by dental clinic. Our clinic explains cost estimates in advance for your peace of mind.
• Medical Expense Deduction: Medical expenses exceeding certain annual amounts may qualify for medical expense deductions. Please keep receipts carefully.

Advance Cost Confirmation

If you have concerns about costs, please feel free to inquire during reservation or phone consultations.

7. Next Appointment and Payment: For Continued Treatment

After completing first visit examinations and counseling, we’ll schedule your next treatment appointment.

Next Appointment

We’ll determine your next appointment date and time based on the treatment plan in consultation with the dentist.

Payment

Please pay first visit and examination fees at reception.

8. Continued Visits: Maintaining Oral Health

Treatment for cavities and periodontal disease typically requires multiple visits. Continued visits based on the dentist’s treatment plan are important.

Need for Continued Visits

• Fundamental Treatment Achievement: Continued visits help prevent recurrence of cavities and periodontal disease in treated areas.
• Recurrence Prevention: Regular post-treatment maintenance prevents recurrence and maintains healthy conditions.
• Early Detection and Treatment: Regular checkups enable early detection and treatment of cavities and periodontal disease.

9. Frequently Asked Questions (FAQ)