Initial Consultation Process and Fees

This page provides first-time patients at SACHI Dental Clinic (hereinafter referred to as “the Clinic”) with a detailed explanation of the general flow of your visit and the associated costs on the day of your appointment.

When visiting a dental clinic for the first time, you may have many concerns, such as “How will the examination proceed?” or “How much will it cost?” At our Clinic, we strive to provide careful counseling and clear explanations so that you can receive treatment with peace of mind. If you have any questions, please do not hesitate to ask our staff.

1. Initial Appointment: For Smooth Treatment

To ensure we can see you smoothly without keeping you waiting, our Clinic operates on an appointment-only basis. Therefore, first-time patients are kindly requested to make an appointment in advance by phone or via the reservation form on our website.

Phone Reservations

We accept phone reservations during our clinic hours.

• Phone Number: 03-6435-4795
• Clinic Hours: Weekdays 9:30-18:30 (last reception at 18:00), Saturdays 9:30-17:00 (last reception at 16:30)

When calling, please let us know your preferred date and time, your symptoms and concerns, and any other requests. Our staff will assist you courteously.

Online Reservations

You can make an appointment 24 hours a day via the reservation form on our website. Please select your preferred date and time from the calendar and enter the required information. A confirmation email will be sent automatically after your reservation is completed.

Book online here
https://reservation.stransa.co.jp/12aa0a85d3f1bdd409f19867b61695b9
Book via LINE here
https://line.me/R/ti/p/@259wwxkh

Important Notes When Making Reservations

• Describe your symptoms: Please briefly tell us your current symptoms and the affected area (e.g., toothache, a filling has come out, bleeding gums, etc.). Providing information in advance allows us to prepare more appropriately for your visit.
• Insurance Coverage Confirmation: If you wish to receive insurance-covered treatment, please inform us when making your reservation that you have a My Number card or health insurance card.
• Prepare preferred dates and times: Depending on how busy we are, we may not be able to accommodate your preferred time. When making a reservation, we would appreciate it if you could also consider a second and third choice.
• Access Confirmation: First-time patients are advised to check our clinic’s location and access methods in advance for peace of mind. Please refer to the “Access” page on our clinic website. Our clinic is easily accessible from Toei Mita Line “Mita” Station, Toei Oedo Line and Asakusa Line “Daimon” Station, JR “Hamamatsucho” Station, “Tamachi” Station, and Toei Asakusa Line “Shiba-koen” Station.

2. Arrival and Reception: Guidance for Your Visit Day

On the day of your appointment, please come to our Clinic. As there are items we would like you to complete on the medical questionnaire, please arrive about 10 minutes before your appointment time.

Items to Bring When Visiting

• My Number Card and health insurance card (required): If you wish to receive treatment covered by insurance, please be sure to bring your health insurance card.
• Medical subsidy certificate (if applicable): If you have a medical subsidy certificate, please be sure to present it at reception.
• Medication notebook (if applicable): If you are currently taking any medication, please present your medication notebook. It is very helpful for providing accurate care.
• Referral Letter (if applicable): If you have a referral letter from another medical institution, please submit it at reception.
• Patient card (for returning patients): If you have visited our Clinic before, please bring your patient card. Installing the patient card app will also make reservations and other procedures smoother.

From reception to completing the medical questionnaire

When you arrive, please first tell us your name at reception. Next, please present your health insurance card, etc. We will then provide you with a medical questionnaire, which we ask you to complete in the waiting area.

On the medical questionnaire, you will be asked to provide important information such as your current symptoms, past treatment history, allergies, and any medications you are taking. As accurate information leads to appropriate care, please complete it in as much detail as possible.

How to spend your time in the waiting area

After submitting your medical questionnaire, please wait in the waiting area until your name is called. We provide a relaxing environment, so please feel at ease.

Additional Notes for Initial Reception

• Punctuality request: Our Clinic operates on an appointment-only basis. If you arrive late, we may not be able to secure sufficient time for your appointment. Therefore, please allow extra time when coming to the Clinic.
• In particular, to avoid affecting other patients’ appointments and to provide the best possible care within the limited time available, we may be unable to see you if you are more than 5 minutes late. If you will be late, please be sure to contact us.
• Addressing Questions: Our reception staff strives to carefully address patient concerns and questions. Please feel free to ask if you have any unclear points.

3. Initial Consultation: Understanding Patient Concerns and Preferences

When your name is called, we will guide you to the examination room. The dentist and dental hygienist in charge will listen carefully to you, so please share any concerns, no matter how small.

Main items covered in the consultation

• Medical Questionnaire Review: Based on your completed medical questionnaire, we will confirm details about your current symptoms and medical history.
• Oral visual examination: Next, the dentist will examine your mouth and check the condition of your teeth and gums.
• Hearing your concerns: We will also ask in detail about what is currently troubling you and what kind of treatment you would like.
• Proposed treatment approach: Based on your oral condition and the results of examinations such as X-rays, we will explain the possible treatment options in an easy-to-understand manner.
• Estimated cost explanation: We will also explain, as much as possible, an estimated cost based on the proposed treatment.

Important Aspects of Consultation

• Accurate Information Provision: Accurate information from patients is essential for appropriate treatment. Please share any concerns, including minor pain or discomfort.
• Encouragement to ask questions: We recommend addressing any questions or concerns at this stage. The dentist will respond sincerely to your questions.
• Confirmation of the treatment plan: We will begin treatment only after you are fully satisfied with the treatment plan and costs. In other words, we place the highest importance on your understanding and consent.

4. Examination: Precise Assessment of Oral Condition

Along with the consultation, we will conduct various examinations as needed to understand your oral condition in detail.

Common Examination Items

• X-ray imaging: We will take X-rays to closely assess the condition of your teeth and jawbone. This is a very important examination for understanding the progression of cavities and the severity of periodontal disease.
• Periodontal Pocket Examination: We measure the depth of the groove between teeth and gums (periodontal pockets) to assess the progression of periodontal disease. We use specialized instruments for measurement, which causes minimal discomfort.
• Intraoral photography: We will take photos with a dedicated camera to keep a record of the condition inside your mouth. This is useful for comparing before and after treatment and for monitoring progress.
• Cavity Examination: We conduct detailed examinations for the presence and progression of cavities using specialized instruments and lasers.
• Bite Examination: We check your bite condition and assess for any problems.

Comprehensive diagnosis based on examination results

Based on these examination results, the dentist will make a comprehensive diagnosis of your oral condition. Using those findings, we will develop the most appropriate treatment plan.

5. Explanation and consent for the treatment plan: Treatment we proceed with together

Based on examination results, the dentist will explain the specific treatment plan.

Treatment Plan Explanation Content

• Current oral condition: Based on the examination results, we will explain in detail whether you have cavities or periodontal disease and how far they have progressed.
• Required treatment: Next, we will propose what treatment is necessary and explain specific treatment methods.
• Treatment duration: We will also explain an estimated timeframe for the treatment.
• Treatment costs: We will also provide an approximate estimate of the costs involved.

Important Aspects of Treatment Planning

• Ensuring full understanding: We will explain the treatment and costs carefully in clear terms so that you can fully understand. Please feel free to ask any questions.
• Presenting options: Depending on the case, we may propose multiple treatment options. We will clearly explain the advantages and disadvantages of each so that you can choose the option that is best for you.
• Informed consent: At our Clinic, we place great importance on “informed consent,” meaning we begin treatment only after you are fully satisfied. Therefore, if you agree to the treatment plan, we may ask you to sign a consent form depending on the content.

6. Initial Visit Costs: Detailed Cost Information

The cost of a first visit varies depending on the examinations and treatment provided; however, as a general guideline, for those with a 30% copayment under health insurance, it is typically around ¥3,000–¥5,000.

Differences between insured and self-pay treatment

• Insured vs. self-pay treatment: Dental treatment includes insured treatment covered by health insurance and self-pay treatment, which is fully out of pocket. Self-pay treatment may be expensive, so please confirm in advance.
• Variation depending on treatment: The above is only a guideline. Costs may vary depending on the treatment, so please understand in advance.

Our approach to treatment costs

• Explanation in advance: At our Clinic, we will explain estimated costs as much as possible before treatment. This helps reduce concerns about expenses so you can proceed with treatment with greater peace of mind.
• Medical expense deduction: If the medical expenses you paid in a year exceed a certain amount, you may be eligible for a medical expense deduction. Please keep your receipts in a safe place for your tax return.

Advance consultation regarding costs

If you have any concerns about costs, please feel free to ask when making your reservation or when contacting us by phone. Our staff will provide clear guidance.

7. Next Appointment and Payment: For Continuous Treatment

After completing initial examination and consultation, please schedule your next treatment appointment.

Next Appointment

After consulting with the dentist, we will decide the date and time of your next appointment based on the treatment plan. We will accommodate your schedule as flexibly as possible, so please let us know your preferences.

Payment

At reception, you will pay the initial consultation fee, examination fees, and other charges. If you have any questions about payment methods, please feel free to ask the reception staff.

8. Ongoing visits: To maintain long-term oral health

Treatment for cavities, periodontal disease, and similar conditions often requires multiple visits. Therefore, it is important to continue coming to the Clinic in accordance with the treatment plan developed by the dentist.

Why ongoing visits are important

• Achieving fundamental treatment: Through ongoing visits, we will support you in preventing recurrence of cavities and periodontal disease as much as possible.
• Preventing recurrence: In addition, regular maintenance after treatment helps prevent recurrence and maintain a healthy condition.
• Early detection and early treatment: Furthermore, regular checkups enable early detection and early treatment of cavities, periodontal disease, and other issues.

This kind of ongoing care is a major factor in keeping your teeth healthy throughout your life. At our Clinic, we will continue to support your oral health over the long term even after treatment, so please feel confident in leaving it to us.

9. Frequently Asked Questions (FAQ)