This page provides detailed information about the general flow of your first visit to SACHI Dental Clinic (hereinafter referred to as “our clinic”) and the associated costs.

When visiting a dental clinic for the first time, you may have many concerns, such as the flow of the examination and the cost. At our clinic, we strive to provide thorough counseling and clear explanations to ensure our patients can receive treatment with peace of mind. If you have any questions, please do not hesitate to ask our staff.

1. First Visit Reservation: For Smooth Consultation

Our clinic adopts a reservation system to ensure that patients are seen promptly. For first-time patients, we kindly ask that you make a reservation in advance by phone or through the reservation form on our website.

Phone Reservation

We accept reservations by phone during our clinic hours.

• Phone number:
• Clinic Hours: Weekdays 9:30 AM – 6:30 PM (Last appointment 6:00 PM), Saturdays 9:30 AM – 5:00 PM (Last appointment 4:30 PM)

Please provide your preferred date and time, symptoms, and any other requests over the phone. Our staff will assist you thoroughly.

Online Reservation

Reservations can be made 24 hours a day through the reservation form on our website. Please select your preferred date and time from the calendar and enter the required information. A confirmation email will be automatically sent after your reservation is complete.

Notes on Making a Reservation

• Communication of Symptoms: Please briefly describe your current symptoms and the affected area (e.g., toothache, filling fell out, bleeding gums). Providing this information in advance will help us prepare for a more appropriate consultation.
• Confirmation of Health Insurance: If you wish to use health insurance, please inform us when making your reservation and bring your My Number Card or health insurance card.
• Preparation of Preferred Dates and Times: Due to congestion, we may not be able to accommodate your preferred date and time. When making a reservation, please consider a second or third preferred date and time.
• Confirmation of Access: For first-time patients, it is recommended to confirm our clinic’s location and access method in advance. Please refer to the “Access” page on our website. Our clinic is conveniently located from the Toei Mita Line “Mita” Station, Toei Oedo Line/Asakusa Line “Daimon” Station, JR “Hamamatsucho” Station, “Tamachi” Station, and Toei Asakusa Line “Shibakoen” Station.

2. Visit and Reception: Information for the Day of Your Visit

Please come to our clinic on the day of your scheduled appointment.

Please arrive about 10 minutes early, as there are items to fill out on the questionnaire.

Items to Bring on Your Visit

• My Number Card, Health Insurance Card(Required): If you wish to use health insurance, please bring your health insurance card.
• Medical Certificate (If Applicable): If you have a medical certificate, please present it at the reception desk.
• Medication Notebook (If Applicable): If you are taking any medications, please present your medication notebook. It will be helpful for accurate treatment.
• Referral Letter (If Applicable): If you have a referral letter from another medical institution, please submit it to the reception desk.
• Appointment Card (For Repeat Visits): If you have visited our clinic before, please bring your appointment card. Alternatively, you can install our appointment card app for smoother reservations.

Reception

Upon arrival, please tell the reception desk your name. Please present your health insurance card. You will then be given a questionnaire to fill out in the waiting room.

Filling Out the Questionnaire

The questionnaire asks for important information such as your current symptoms, past medical history, allergies, and current medications. Please provide detailed information as accurate information is essential for appropriate treatment.

Waiting Room

After submitting the questionnaire, please wait in the waiting room until your name is called. Please relax while you wait.

Additional Information for First Visit Reception

• Punctuality: Our clinic operates by appointment. If you arrive late for your appointment, we may not be able to secure sufficient consultation time. Please arrive with plenty of time.
• We aim to minimize impact on other scheduled patients and provide the highest quality treatment within the limited time available. If you are more than 5 minutes late, we may not be able to provide the scheduled consultation. Please contact us if you will be late.
• Answering Questions: Our reception staff strives to answer your questions and concerns carefully. If you have any questions, please do not hesitate to ask.

3. First Visit Counseling: Understanding Your Concerns and Preferences

When your name is called, you will be guided to the examination room. The dentist and dental hygienist will listen to your concerns carefully.

Counseling Content

• Confirmation of Questionnaire: Based on the questionnaire you filled out, we will confirm your current symptoms and medical history in detail.
• Visual Examination of the Oral Cavity: The dentist will visually examine your mouth to check the condition of your teeth and gums.
• Hearing Your Concerns: We will listen in detail to your current concerns and your desired treatment.
• Proposed Treatment Plan: Based on the current condition of your oral cavity and test results such as X-rays, we will explain possible treatment methods in an easy-to-understand manner.
• Estimated Cost: We will provide an estimated cost for the treatment as much as possible.

Key Points in Counseling

• Accurate Information: To provide appropriate treatment, accurate information from the patient is essential. Please tell us about any concerns, such as pain or discomfort, even if they seem minor.
• Recommended Questions: We recommend that you resolve any questions or concerns at this stage. The dentist will sincerely answer your questions.
• Confirmation of Treatment Plan: We will start treatment after you are fully satisfied with the treatment plan and cost.

4. Examination: Precise Understanding of Oral Cavity Condition

Along with counseling, we will conduct various tests as necessary to understand the detailed condition of your oral cavity.

General Examination Items

• X-ray Imaging: We will take X-ray images to check the condition of your teeth and jawbone in detail. This is an important examination to determine the progression of cavities and the extent of periodontal disease.
• Periodontal Pocket Examination: We will measure the depth of the grooves between your teeth and gums (periodontal pockets) to check the progression of periodontal disease. We will measure using a special instrument, but there is almost no pain.
• Intraoral Photography: We will take photographs of your oral cavity with a special camera to record its condition. This helps in comparing before and after treatment and monitoring progress.
• Cavity Examination: We will examine the presence and progression of cavities in detail using special instruments and lasers.
• Bite Examination: We will check your bite to identify any problems.

Based on these test results, the dentist will comprehensively diagnose your oral cavity condition and create an optimal treatment plan.

5. Explanation and Consent of Treatment Plan: Collaborative Treatment with the Patient

Based on the examination results, the dentist will explain the specific treatment plan.

Treatment Plan Explanation Contents

• Current Oral Cavity Condition: Based on the test results, we will explain in detail the presence and progression of cavities and periodontal disease.
• Necessary Treatment: We will propose specific treatment methods for the necessary treatment.
• Treatment Period: We will explain the estimated treatment period.
• Treatment Cost: We will explain the estimated cost of the treatment as much as possible.

Key Points in the Treatment Plan

• Thorough Understanding: We will explain the treatment contents and costs in an easy-to-understand manner so that you can fully understand. Please feel free to ask any questions.
• Presentation of Options: In some cases, we may propose multiple treatment methods. We will explain the advantages and disadvantages of each, so you can choose the best treatment method for you.
• Informed Consent: Our clinic emphasizes “informed consent,” which means starting treatment after you have agreed to the plan. If you agree to the treatment plan, we may ask you to sign a consent form, depending on the content.

6. First Visit Cost: Detailed Information on Costs

The cost of your first visit varies depending on the examination and treatment contents, but with 30% coverage by health insurance, it is generally about 3,000 to 5,000 yen.

Additional Information on Costs

• Insured and Non-Insured Treatment: Dental treatment includes insured treatment covered by health insurance and non-insured treatment paid entirely out of pocket. Non-insured treatment may be more expensive.
• Variable Costs: The above is just a guideline. Costs may vary depending on the treatment content.
• Costs at Our Clinic: Costs vary by dental clinic. At our clinic, we will provide an estimated cost in advance as much as possible, so please rest assured.
• Medical Expense Deduction: If your medical expenses exceed a certain amount in a year, you may be eligible for a medical expense deduction. Please keep your receipts carefully.

Pre-Confirmation of Costs

If you have any concerns about costs, please feel free to ask when making a reservation or contacting us by phone.

7. Next Appointment and Payment: For Continued Treatment

After the initial examination and counseling, we will schedule your next appointment.

Next Appointment

We will decide the date and time of your next appointment based on the treatment plan in consultation with the dentist.

Payment

You will pay for the first visit fee and examination fee at the reception desk.

8. Continued Visits: For Maintaining Oral Health

Treatment for cavities and periodontal disease often requires multiple visits. It isimportant to continue to visit based on the treatment plan created by the dentist.

Necessity of Continued Visits

• Achieving Fundamental Treatment: Continued visits help prevent recurrence of cavities and periodontal disease in the treated areas as much as possible.
• Prevention of Recurrence: Regular maintenance after treatment can prevent recurrence and maintain a healthy condition.
• Early Detection and Early Treatment: Regular checkups enable early detection and early treatment of cavities and periodontal disease.

9. Frequently Asked Questions (FAQ)