Initial Consultation Process and Fees

This page provides detailed explanations of the general process for your visit day and associated fees for first-time patients at SACHI Dental Clinic (hereinafter referred to as “our clinic”).

When visiting a dental clinic for the first time, you may have concerns about how the examination will proceed and what costs will be involved. At our clinic, we strive to provide thorough counseling and clear explanations so that patients can receive treatment with peace of mind. Please feel free to ask our staff if you have any questions.

1. Initial Appointment: For Smooth Treatment

Our clinic operates on an appointment system to ensure smooth guidance without keeping patients waiting. For first-time patients, please make an appointment in advance by phone or through the reservation form on our website.

Phone Reservations

We accept phone reservations during our clinic hours.

• Phone Number: 03-6435-4795
• Clinic Hours: Weekdays 9:30-18:30 (last reception at 18:00), Saturdays 9:30-17:00 (last reception at 16:30)

Please inform us of your preferred visit date and time, symptoms you are experiencing, and any other requests over the phone. Our staff will provide courteous guidance.

Online Reservations

You can make reservations 24 hours a day through the reservation form on our clinic website. Select your preferred date and time from the calendar and enter the required information. A confirmation email will be automatically sent upon completion of your reservation.

Online reservations here
https://reservation.stransa.co.jp/12aa0a85d3f1bdd409f19867b61695b9
LINE reservations here
https://line.me/R/ti/p/@259wwxkh

Important Notes When Making Reservations

• Symptom Communication: Please briefly describe your current symptoms and affected areas (e.g., tooth pain, lost filling, bleeding gums, etc.). Providing advance information allows us to prepare more appropriate treatment.
• Insurance Coverage Confirmation: If you wish to receive insurance-covered treatment, please inform us when making your reservation that you have a My Number card or health insurance card.
• Preferred Time Preparation: Due to scheduling constraints, we may not be able to accommodate your preferred time. When making reservations, please consider second and third choice times as well.
• Access Confirmation: First-time patients are advised to check our clinic’s location and access methods in advance for peace of mind. Please refer to the “Access” page on our clinic website. Our clinic is easily accessible from Toei Mita Line “Mita” Station, Toei Oedo Line and Asakusa Line “Daimon” Station, JR “Hamamatsucho” Station, “Tamachi” Station, and Toei Asakusa Line “Shiba-koen” Station.

2. Arrival and Reception: Guidance for Your Visit Day

Please visit our clinic on your scheduled appointment day.

As we have medical questionnaire forms to complete, please arrive approximately 10 minutes early.

Items to Bring When Visiting

• My Number Card, Health Insurance Card (Required): If you wish to receive insurance-covered treatment, please be sure to bring your health insurance card.
• Medical Certificate (if applicable): If you have a medical certificate, please be sure to present it at reception.
• Medication Notebook (if applicable): If you are taking any medications, please present your medication notebook. This helps ensure accurate treatment.
• Referral Letter (if applicable): If you have a referral letter from another medical institution, please submit it at reception.
• Patient Card (for return visits): Patients who have previously visited our clinic should bring their patient card. Alternatively, installing our patient card app will make reservations and other processes smoother.

Reception

Upon arrival, please provide your name at reception. We will ask you to present your health insurance card and other documents. We will then provide you with a medical questionnaire to complete in the waiting room.

Completing the Medical Questionnaire

The medical questionnaire includes important information such as current symptoms, past treatment history, allergies, and current medications. Accurate information leads to appropriate treatment, so please provide detailed responses.

Waiting Room

After submitting your medical questionnaire, please wait in the waiting room until your name is called. Please relax during this time.

Additional Notes for Initial Reception

• Punctuality Request: Our clinic operates on an appointment system. If you arrive late for your appointment, we may not be able to secure adequate treatment time, so please arrive with time to spare.
• To minimize impact on other scheduled patients and to provide the highest quality treatment within limited time, we may not be able to accommodate patients who are more than 5 minutes late. Please contact us if you will be late.
• Addressing Questions: Our reception staff strives to carefully address patient concerns and questions. Please feel free to ask if you have any unclear points.

3. Initial Consultation: Understanding Patient Concerns and Preferences

When your name is called, you will be guided to the examination room. The attending dentist and dental hygienist will carefully listen to your concerns.

Consultation Content

• Medical Questionnaire Review: Based on your completed medical questionnaire, we will confirm details about your current symptoms and medical history.
• Oral Visual Examination: The dentist will examine your mouth to assess the condition of your teeth and gums.
• Concern Assessment: We will conduct detailed interviews about your current concerns and desired treatment.
• Treatment Plan Proposal: Based on your current oral condition and examination results such as X-rays, we will clearly explain possible treatment methods.
• Cost Estimate Explanation: We will provide cost estimates based on the treatment content to the extent possible.

Important Aspects of Consultation

• Accurate Information Provision: Accurate information from patients is essential for appropriate treatment. Please share any concerns, including minor pain or discomfort.
• Encouraging Questions: We recommend resolving any doubts or concerns at this stage. Our dentists will sincerely answer your questions.
• Treatment Plan Confirmation: We will begin treatment only after you fully understand and agree to the treatment plan and costs.

4. Examination: Precise Assessment of Oral Condition

Along with consultation, we conduct various examinations as needed to understand the detailed condition of your oral cavity.

Common Examination Items

• X-ray Imaging: We take X-rays to examine the detailed condition of teeth and jaw bones. This is an important examination for understanding the progression of cavities and the extent of periodontal disease.
• Periodontal Pocket Examination: We measure the depth of the groove between teeth and gums (periodontal pockets) to assess the progression of periodontal disease. We use specialized instruments for measurement, which causes minimal discomfort.
• Intraoral Photography: We photograph the inside of your mouth with a specialized camera to maintain records. This is useful for before-and-after treatment comparisons and progress monitoring.
• Cavity Examination: We conduct detailed examinations for the presence and progression of cavities using specialized instruments and lasers.
• Bite Examination: We check your bite condition and assess for any problems.

Based on these examination results, the dentist will comprehensively diagnose your oral condition and develop an optimal treatment plan.

5. Treatment Plan Explanation and Consent: Collaborative Treatment with Patients

Based on examination results, the dentist will explain the specific treatment plan.

Treatment Plan Explanation Content

• Current Oral Condition: Based on examination results, we will provide detailed explanations of the presence and progression of cavities and periodontal disease.
• Required Treatment: We will propose specific treatment methods and explain what treatment is necessary.
• Treatment Duration: We will explain the estimated duration required for treatment.
• Treatment Costs: We will explain the anticipated costs for treatment.

Important Aspects of Treatment Planning

• Thorough Understanding: We will explain treatment content and costs in clear, understandable language so that patients fully comprehend. Please feel free to ask questions.
• Option Presentation: In some cases, we may propose multiple treatment methods. We will explain the advantages and disadvantages of each, allowing you to choose the most suitable treatment method.
• Informed Consent: Our clinic emphasizes “informed consent,” beginning treatment only after patients fully understand and agree. Depending on the content, we may request your signature on a consent form.

6. Initial Visit Costs: Detailed Cost Information

Initial visit costs vary depending on examination and treatment content, but with 30% health insurance coverage, costs typically range from 3,000 to 5,000 yen.

Additional Cost Information

• Insurance and Self-Pay Treatment: Dental treatment includes insurance-covered treatment and self-pay treatment where you bear the full cost. Self-pay treatment may involve higher costs.
• Variation by Treatment Content: The above is only an estimate. Costs may vary depending on treatment content.
• Costs at Our Clinic: Costs vary by dental clinic. Our clinic strives to explain cost estimates in advance for your peace of mind.
• Medical Expense Deduction: If medical expenses paid in one year exceed a certain amount, they may be eligible for medical expense deduction. Please keep your receipts carefully.

Advance Cost Confirmation

If you have concerns about costs, please feel free to inquire when making reservations or calling with questions.

7. Next Appointment and Payment: For Continuous Treatment

After completing initial examination and consultation, please schedule your next treatment appointment.

Next Appointment

In consultation with the dentist, we will determine your next appointment date and time based on the treatment plan.

Payment

Please pay initial consultation fees and examination fees at reception.

8. Continuous Visits: Maintaining Oral Health

Treatment for cavities and periodontal disease typically requires multiple visits. It is important to continue visiting according to the treatment plan developed by the dentist.

Necessity of Continuous Visits

• Achieving Fundamental Treatment: Through continuous visits, we help prevent recurrence of cavities and periodontal disease in treated areas as much as possible.
• Recurrence Prevention: Regular maintenance after treatment helps prevent recurrence and maintain healthy conditions.
• Early Detection and Treatment: Regular checkups enable early detection and treatment of cavities and periodontal disease.

9. Frequently Asked Questions (FAQ)